How Long After I Place An Order Will It Be Shipped?
All orders placed Monday through Friday will be packaged and shipped within one business day(s) of the order. Our warehouse is closed on Saturday and Sunday, so all orders placed on these days will be shipped by the upcoming Tuesday. It typically takes 2-5 business days to receive your order. Orders shipped to Canada can take between 2-4 weeks for delivery and we are neither aware of nor responsible for any customs/duty charges.
What If I Need My Order Shipped Faster?
We got you covered! Our cut-off time for Express orders is 4 pm EST. Express orders placed after 4 pm EST, will be processed the next business day. Our current rates are available at checkout!
****Example, a 2-Day Shipping order placed on Monday before 4 P.M. Eastern Time will be processed and shipped out the same day. Tuesday will be the first day of shipping, and it will arrive on the 2nd day, Wednesday. If you have any questions, please refer to our shipping estimation guide during checkout or call us at 912-638-8191.****
- UPS Ground: Typically arrives within 2-7 business days.
- UPS 2nd Day: Arrives within 2 business days (excluding the day of shipment).
- UPS Next Day Air: Arrives within 1 business day (excluding the day of shipment).
- Please add up to 14 additional business days for delivery.
(Business Day = Monday through Friday)
What Can Cause My Order To Be Delayed?
If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.
If your “ship to” address is different than your billing address, we will call and verify to make sure you (the card holder) is/are the person placing the order. This process may delay your order.
- All orders placed with a value of $100+ MUST be verified by the customer for fraud purposes. This is company policy and is done for our protection as well as our customer's. If you place an order that needs to be verified, customer service will contact you via the phone number listed on file.
- During large sales and promotional events, shipping time can be delayed up to 2 business days. Please note that orders are only shipped on business days (Monday-Friday).
- During our promotional and peak shopping days period your order may not be shipped as quickly as normal. If you need to receive your package by a specific date, you can always contact Customer Care for help in choosing the right shipping method so you can receive your order on time! Your patience is greatly appreciated and we will do everything possible to process and ship your order as soon as possible.
How Do I Change My Shipping Address Once My Order Is Placed?
If you have entered an incorrect shipping address, please call us as soon as possible at 912-638-8191 so that we can correct your ship to address. Once your package has shipped UPS charges a $12 intercept fee plus transportation fees to change an address.This charge can be billed to your original method of payment, or a new method of payment can be provided to cover these costs.
Do You Ship Internationally?
Yes! We ship to various countries around the world! Please select your country from list and choose your shipping method. Please note: customer is responsible for any and all customs/duty and all other related charges.